Columbus Family Medicine

Online Services

We now provide you with 24/7 electronic access to view your medical records, pay your bill and exchange secure messages with our staff.

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Make An Appointment

812-376-9601

Address

3581 Central Ave
Columbus, IN 47203

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Hours

Monday - Friday
8 am - 12 pm;
12:45 pm - 4:30 pm

Walk-in Lab Hours
9am - 11am and
1:30pm - 4pm

Phone:
812-376-9601

Fax:
812-378-8518

We are pleased that you have entrusted us with your healthcare. It is a privilege we take very seriously. Our goal is to provide outstanding care to achieve the highest possible patient satisfaction. As we are always looking for ways to improve our service, please feel free to comment on any issues that are of concern. We feel that we have a talented and dedicated staff. They will address any questions you may have regarding your healthcare.

Columbus Family Medicine has been awarded recognition by the National Committee for Quality Assurance Patient-Centered Medical Home Program.

To schedule an appointment, please call our office at 812-376-9601 or 800-675-9601.

Please explain the reason for your visit. This allows us to schedule the appropriate time needed to address your healthcare concerns. For your first visit, please arrive 15 minutes prior to your appointment time so that we may obtain the information required for establishing your care.

• Each visit bring your insurance card with you as well as a list of your current medications.
• Please inform the front desk staff of any change in name, address, telephone number, employment or insurance.
• Always inform your health care provider of any changes in medical history.

If you have an urgent need to be seen, please call as soon as possible, and we will try to accommodate you. We do our best to stay on schedule, but emergencies may sometimes cause unexpected delays. You play a major role in helping us stay on schedule. If you are running late, please phone before you come, as we may ask you to reschedule your appointment so that our other patients are not inconvenienced.

Please extend these courtesies to others in our office: no smoking, no perfumes. Please turn off your cell phone when in the exam room.

For your first visit to our practice, download and print the appropriate information packets below. Fill out the information, and bring with you to your first appointment.

New Patient Packet

All forms require Adobe Acrobat for viewing and printing. Download Acrobat.

If you have questions about any of the forms, we'll be happy to assist you when you visit our office.

Insurance & Billing

Whether you want to pay a bill or need help affording your bill, we're here to help with that and more.

Learn More

Columbus Regional Health accepts plans from a variety of health insurance and managed care providers. Follow the link below to learn more.

In-Network Health Plans

Medical Records

Your medical records are strictly confidential. The Health Insurance Portability and Accountability Act (HIPAA) restricts us from releasing any information without your written permission.

There may be times when you request that we provide copies of our records to you or other entities. You will be billed for this service.

Medical Test Results

You will receive prompt notification of any results that require immediate attention, otherwise please allow 7-10 days for test completion. For normal test results requiring minimal follow-up, we will notify you by mail. Otherwise our staff will call you with the results and the physician’s instructions.

If at any time you have additional questions, feel free to make an appointment with the doctor. If you do not receive notification of your results in the above time frame, please call the office to inquire about them.

Prescription Refills

Prescription refills will only be authorized during normal office hours. Allow 48 hours for this process to be completed. Please evaluate your medication supply prior to your office visits and request refills at your visit.

Patients must have been seen by a health care provider in the prior six months. If you have not seen your doctor within the recommended time frame for follow-up, you will need an appointment before refills can be authorized. It is our policy that no controlled substances will be called in after hours or on weekends, and we will not phone in any type of narcotic pain medication to pharmacies.