At our Joint and Spine Center, we have found that our patients' active involvement in their own treatment program is critical for a successful recovery.
Our continuous care model includes a single team of doctors and healthcare personnel that will be with you throughout the entire treatment and recovery process, establishing a level of comfort and trust that only gets stronger.
From the moment you become a patient, every detail of your treatment and recovery will be considered and reviewed. Every patient is assigned a Joint and Spine Nurse Care Coordinator who facilitates your care before surgery, during your stay at the Joint and Spine Center, and for months after discharge.
As a patient, you'll also receive a comprehensive Patient Guidebook to follow. You'll know what to expect six weeks before surgery, and we'll still be there to help you three months later and beyond. You'll also take a pre-operative education class where patients and "coaches" (family and friends helping you through the recovery process) will learn the details of your treatment, hospital stay, and recovery. During your hospital stay you wear your own clothes, no hospital gowns, and participate in group therapy sessions. It's an aggressive program with an emphasis on individual care in a supportive atmosphere that focuses on wellness and rehabilitation. It's more like we go through the treatment program with you, instead of just performing surgery on you.
We strive to improve every day. That's why we highly value feedback from our patients. We call you after you are home. We send patient satisfaction surveys, and invite you to reunion luncheons a few weeks after surgery. We give you the opportunity to share your experiences.