Coronavirus Update: What You Need to Know

COVID-19 Triage Resource Call Center: 812-379-4449

Columbus Regional Health offers our COVID-19 Triage Resource Center for information on Coronavirus, COVID-19. Those with concerns or questions about potential exposure or symptoms of Coronavirus should call 812-379-4449. This phone number is staffed by trained nurses.

Last updated at 2:30pm on March 31, 2020

Due to heightened public health alerts related to 2019 Novel Coronavirus, also known as COVID-19, provided below is information with the latest local updates and prevention tips. This page will be updated with any new developments.

CRH Services and Updates

New Triage Telephone Line: On March 12, 2020, Columbus Regional Health launched a COVID-19 Triage Resource Call Center for information on Coronavirus, COVID-19. Those with concerns or questions about potential exposure or symptoms of Coronavirus should call 812-379-4449. This phone number is staffed by trained nurses.

As Columbus Regional Health continues to actively prepare and respond to the evolving global situation, we ask those with concerns, to utilize the call center first or contact their doctor or primary care physician’s office. Anyone experiencing a true medical emergency should call 911.

COVID-19 Instructions/Resources for Our Community

COVID-19 Instructions/Resources for Our Community
Individuals who are well should stay home. Individuals who have respiratory symptoms should stay home and call the COVID-19 Resource Center at 812.379.4449 7am to 8pm 7 days per week.
If their symptoms worsen, they should call the same Resource Center for updated direction.
Calendar graphic Anyone that has a primary care provider and is in need of a non-respiratory urgent care visit should call their primary care provider office and will be directed to an on-call provider.
If a patient's already existing appointment needs to be rescheduled, they will be contacted by the provider's office. The provider's office will work with the patient to determine the best method of care to meet their needs. Anyone that doesn't have a primary care provider or is in need of a non-respiratory urgent care visit should call 812.376.5136 to be directed to care or other options between 7am to 5pm Monday - Friday.


Limiting Entrances: Effective Friday, March 13, 2020, the 17th Street hospital campus began restricting public entrances to the hospital and actively screening those who visit the facility. The following entrances are open: Entrance 1 (Emergency Department), Entrance 3 (the Main Entrance) or the VIMCare and Outpatient Lab Walk-In Entrance on the south side of the building (uncovered entrance on 17th Street side of the building).

(Click image for interactive map)

CRH Campus satellite view 

Visitor Restrictions: Columbus Regional Health has also implemented visitor restrictions according to the following criteria:

  • Patient’s Labor & Delivery partner for delivering mothers
  • Sedation Escorts and designated in-home caregivers
  • Emergency Room patients will be limited to one visitor who passed screening guidelines at the entrance
  • Exceptions/accommodations will be made for end-of-life situations
  • All other potential visitors are encouraged to communicate with patients by phone or other digital means.
  • All flower deliveries have been suspended in an effort to limit the number of vendors in the facility.

Want to reach out to a patient but can't visit in person? Try our Email a Patient form.

Screening at Main Hospital Facility:  Staff has begun conducting wellness screening at the three designated entrances at the main facility for visitors who meet the criteria mentioned above. We are following protocols on active screening and response methods based on recommendations from the Centers for Disease Control (CDC) and the Indiana State Department of Health.

For the safety of our patients and workforce, CRH is also screening all employees for fever or respiratory symptoms before entering the facility to reduce the transmission of COVID-19. Employees are screened at all open hospital entrances.

COVID-19 in Bartholomew County: On Sunday night, March 15, the first positive case of COVID-19 was identified in an inpatient at Columbus Regional Hospital. This COVID-19 case appears to be the result of community-acquired spread, as the patient did not have travel history or clinical contact link.

Community Response Initiatives: On Monday, March 16, Columbus Regional Health and Bartholomew County Health Department, together with City of Columbus and Bartholomew County officials, set forth recommendations for the community.

  • In an effort to keep our community safe and follow the recommended response guidelines from the Centers for Disease Control and Indiana State Health Department the City of Columbus and Bartholomew County are recommending a more stringent proactive response to limiting potential spread and community exposure.
  • Our community’s strongest defense is to promote the CDC-recommended action of social distancing. In an effort to stay on top of further preventive efforts, it is important for community members to avoid gathering, especially in moderate groups in public places.
  • Current recommendations from the CDC are that for the next 8 weeks, organizers cancel or postpone in-person events that consist of 50 people or more throughout the U.S.
  • Therefore based on these recommendations and proven preventive measures, the City of Columbus and Bartholomew County have strongly recommended that any organizations or businesses that host or organize group gatherings, consider cancelling or postponing any gatherings or moving those interactions to ways of connecting through phone or digital means.
  • We are recommending the closing of any indoor public places and encouraging food establishments to convert to take-out, drive-thru or delivery options.

Elective Surgeries, Procedures Suspended In COVID-19 Response: Also on Monday, March 16, due to the mandates put out by the Governor’s Office of Indiana and backed by the recommendations of the Centers for Disease Control and other clinical governing agencies, Columbus Regional Hospital made the decision to cancel all elective, non-urgent surgeries and procedures.

This measure is to meet the health needs of potential COVID-19 patients, protect against exposure and further potential spread, and to ensure that medical resources are readily available.

On March 19, the Community Task Force recorded an update to the current local information regarding COVID-19. The video and transcript is available on the News section

Stay at home order: On March 23, Indiana Gov. Eric Holcomb issued an order for Hoosiers to stay at home, effective March 25 to April 7. Under the order, Indiana residents should stay in their homes except for when they are part of an essential business or for permitted activities such as taking care of others, obtaining necessary supplies and for health and safety.

Four members of the CRH family test positive: On March 30, three employees and one physician within Columbus Regional Health received notification of positive test results for COVID-19.

Anyone who may have worked with or come into direct contact with these employees or physician 14 days prior to their last day of work were notified.

In an effort to minimize the risk of virus spread and exposure as much as possible, Columbus Regional Health continues to enforce our increased workforce, patient and public safety precautions such as visitor restrictions, limited entrances and screening at each entrance, encouraging and enabling workforce members who have the option of working remotely to do so, and enhanced cleaning and disinfecting procedures at all facilities.

These individuals and Columbus Regional Health are following CDC Guidelines for healthcare workers who test positive.

    • CRH_COVID_Community InfographicREV-DN_blog

    COVID-19 Instructions/Resources for Our Community

    by Delilah Newton | Apr 03, 2020
    At Columbus Regional Health, we continue to actively respond to the COVID-19 situation and want to help our community understand the local resources that are available. Here's an easy-to-understand resource for what to do should you have respiratory symptoms, non-respiratory urgent care needs, or questions or concerns.
    Full story