Privacy Policy

Last Updated: April 8, 2024


This Privacy Policy does not apply to protected health information that we collect from individuals pursuant to the Health Insurance Portability and Accountability Act (HIPAA). 

This Privacy Policy is different from our Notice of Privacy Practices located at

This Privacy Policy is different from our terms of service located at 


Thank you for visiting Columbus Regional Health . We are committed to protecting the privacy of all visitors to our Website. We wrote this privacy statement to help you understand what information we collect, why we collect it, and how we use it, and other important information regarding the use of information collected through our Website. 

Columbus Regional Health includes and covers “Columbus Regional Hospital and Columbus Regional Health Physicians, LLC”. Columbus Regional Health is referred to in this privacy statement, collectively, as “Columbus Regional Hospital,” “CRH,” “Columbus Regional Health Physicians, LLC., “CRHP”, “we,” “us,” or “our.”

If you have any questions or comments about this privacy statement or the ways in which Columbus Regional Health uses the information we collect online, please do not hesitate to contact us. Contact information is provided at the end of this policy.

Purpose, Scope, and Application of Collected Information

Use of Information Collected

We and our vendors may use the personal information collected through the Website for various purposes, including to communicate with you and to fulfill your requests. For example, if you use our Website to locate a specialist in your area, we use the information you provide to put you in touch with a physician.

We may use the personal information you provide to us to send you information that we believe may be of interest to you, including newsletters, information about new medical breakthroughs, and other items related to Columbus Regional Health and its medical community. 

We may also use the personal information we collect to facilitate and personalize your user experience, administer the Website and diagnose problems with our servers and networks, verify your identity, monitor and analyze trends, usage, and activities of visitors, take certain action with regard to any suspected or actual fraudulent or illegal activity or activity that violates our polices, comply with applicable laws, rules, regulations, and legal processes, and for any other purpose, with your consent.

Categories of Information Collected

CRH collects cookies, IP addresses, and other website enhancing data. Here is an example of the information we collect:

  1. - [20/Dec/2010:00:00:01 -0500] "GET /sitename/news/nr012797.html HTTP/1.0" 200 16704 Mozilla 3.0/
  2. (or - this is the host name (or IP address) associated with the requester (you as the visitor). In this case, ( the requester is coming from a commercial address.
  3. Depending on the requestor's method of network connection, the host name (or IP address) may or may not identify a specific computer. Connections via many Internet Service Providers assign different IP addresses for each session, so the host name identifies only the ISP. The host name (or IP address) will identify a specific computer if that computer has a fixed IP address.
  4. [20/Dec/2010:00:00:01 -0500] - this is the date and time of the request.
  5. 29664 - this is the size of the requested file in bytes.
  6. Example: Mozilla 3.0 -- this identifies the type of browser software used to access the page, which indicates what design parameters to use in constructing the pages.
  7. - this indicates the last site the person visited, which indicates how people find this site. 

Cookies and IP Addresses

We use “cookies,” which are small text files stored on a computer/device (and maintained by a browser), and often include a randomized unique identifier so that our Website can ‘recognize’ this cookie again. We primarily use cookies that are considered ‘mandatory’ or ‘technically necessary’ to provide our Website and its core functionality to you (e.g., cookies that store your login information or remember other settings so You don’t have to re-enter them each time you return to our Website). We also use several analytics tools to measure technical performance, understand aggregate user behavior to improve website design, and personalize the delivery of content to you. Information from analytics tools may also be used for legal purposes. Should our use of cookies change in the future, we will update this Privacy Policy and post it on the Website.

We may also use third parties to help us, using cookies, to collect various information regarding users’ use of the Website, including the referral web domain, type of operating system/browser used, date and time of visit to the Website, and other information relating to activities on our Website to understand its usage better, analyze trends, and optimize the website experience. We do not use these products to capture and/or share protected health information, or PHI, with any third party except as permitted by law.

We do not use cookies to retrieve information from your computer or device for purposes that are unrelated to our Website or your interaction with our Website. You may stop or restrict cookies from your end by adjusting computer and browser settings. Note that if you “turn off,” purge, or disable cookies, you may still visit our Website. Turning off cookies may result in you being unable to use all of the features, functions, or services available on our Website.

Our Web Server(s) automatically collects the IP (which stands for Internet Protocol) address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. We use this information in aggregate form to understand how our site is being used and how we can better serve visitors. It is possible to determine from an IP address a visitor's Internet Service Provider and the geographic location of their point of connectivity.

Third Party Links

Our Website may contain links to features or Websites that are not operated by CRH, including social networks operated by unaffiliated parties. You may be asked by these Websites to provide personal information or to release information you may have provided on our Website. Please be aware that this Privacy Policy does not apply to information collected through those Websites. We are not responsible for the privacy practices of these Websites, nor any adverse consequences that may result from your interaction with such third-party Websites. We encourage you to be cautious when leaving our Website and to review the privacy statements of other Websites.

These links are being provided as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by CRH of any of the products, services or opinions of the corporation or organization or individual. CRH bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links. Contact the external site for answers to questions regarding its content.

Disclosures Required to Investigate Complaints to Law Enforcement Officials

Columbus Regional Health may use personal information collected or in its possession to contact users in connection with their inappropriate use of our Website, noncompliance with our Terms of Use, or in connection with a complaint filed about their use of our site by another user.

Columbus Regional Health also may disclose your personal information to another party, such as law enforcement officials, to comply with legal requirements, court orders, government or law enforcement agency requests, to protect or defend Columbus Regional Hospital, or where we perceive an immediate danger of death or serious physical injury to someone as a result of activity on our site. Our disclosures may occur under circumstances where we may not be authorized to advise you of such action. 

COPPA (Children’s Online Privacy Protection Act)

We do not knowingly collect or use any personally identifiable information from children (defined by COPPA as minors younger than 13) on our Website. We do not knowingly allow children to communicate with us or use any of our Website and applications. If you are a parent and become aware that your child has provided us with information, please contact us using the email located at the contact us section at the bottom of this privacy policy, and we will work with you to address this issue.

Visiting the Columbus Regional Health Website from Outside Indiana

Indiana does not have any specific online privacy rights. If you are visiting this website from another state, please check with your state’s representatives to see if your privacy rights may apply.

Visiting the Columbus Regional Hospital Website from Outside The United States

CRH is located in the United States. The services described within the Website are directed only at customers in the United States, specifically customers within Southern Indiana. If you are visiting the Website, or any part thereof, from outside of the United States, please be aware that your information may be transferred to, stored, or processed in the United States and maintained on computers or servers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.  If you are located in the European Economic Area, you may have additional rights, including the right to access, correct, erase, restrict processing of, and object to processing and profiling of your information, and to complain to a supervisory authority within your jurisdiction. By using any portion of our Website, you understand and consent to the transfer of your information to the United States and those third parties with whom we share it as described in this privacy statement.

Acceptance of These Terms   

This privacy statement is incorporated into and subject to the Terms of Use that display or link to this privacy statement. Each time that you view and/or interact with our Website, you signify that you have read, understood, and agree to be bound by the Terms of Use, which incorporate this privacy statement. If you do not agree to the terms of this privacy statement or the use of your information as set forth in this privacy statement, please do not use our Website. Your continued use of our Website subsequent to changes in this privacy statement will signify your acceptance of the changes.


We reserve the right to modify this privacy statement at any time. All updates will be posted on this page, so please review it periodically.

Reservation of Rights

By viewing and/or interacting with our Website, you consent, and we reserve the right, to have the data we collect from you be used as described in this privacy statement.  Additionally, you consent, and we reserve the right, to have the data we collect from you be used in ways that are consistent with the then-current disclosed privacy statement regardless of when your data was collected (e.g., we can use your data in ways that are consistent with the current disclosed practices, but which may not be entirely consistent with the previously disclosed practices when your information was originally collected).

Contact CRH

If you feel that we are not abiding by this privacy statement or if you have any questions, you should contact us immediately via email at [email protected] 

If you would like to discuss the existence of any information you have willingly provided, please contact us at [email protected]