Rau Family Medicine
Make An Appointment
Rau Family Medicine
2326 18th St, Ste 220
Columbus, IN 47201
Monday -Thursday, 7am - 5pm
Friday, 7am - Noon
(Open 1pm – 5pm once a month)
Monday - Friday, 7am - 4pm
We are pleased that you have entrusted us with your healthcare. It is a privilege we take very seriously. Our goal is to provide outstanding care to achieve the highest possible patient satisfaction. As we are always looking for ways to improve our service, please feel free to comment on any issues that are of concern. We feel that we have a talented and dedicated staff. They will address any questions you may have regarding your healthcare.
Rau Family Medicine has been awarded recognition by the National Committee for Quality Assurance Patient-Centered Medical Home Program.
To schedule an appointment, please call our office at 812-378-7474.
Please explain the reason for your visit. This allows us to schedule the appropriate time needed to address your healthcare concerns. For your first visit, please arrive 15 minutes prior to your appointment time so that we may obtain the information required for establishing your care.
• Each visit bring your insurance card with you as well as a list of your current medications.
• Please inform the front desk staff of any change in name, address, telephone number, employment or insurance.
• Always inform your physician of any changes in medical history.
If you have an urgent need to be seen, please call as soon as possible, and we will try to accommodate you. We do our best to stay on schedule, but emergencies may sometimes cause unexpected delays. You play a major role in
helping us stay on schedule. If you are running late, please phone before you come, as we may ask you to reschedule your appointment so that our other patients are not inconvenienced.
If you are unable to keep your appointment, please notify us as soon as possible. We require 24 hour notice, or you may be charged $25. If you are assessed this fee, it is required that it be paid by the time of your next visit.
Please extend these courtesies to others in our office: no smoking, no perfumes. Please turn off your cell phone when in the exam room.
We are networked with several insurance plans including those listed below.