Web Accessibility

Our Commitment to Accessibility

Columbus Regional Health is committed to making this website (www.CRH.org) accessible and user-friendly among an extensive audience regardless of ability.

The Four Principles of Accessibility

The guidelines and success criteria for maintaining an accessible website are organized around the following four principles provided by W3C, which lay the foundation necessary for anyone to access and use content on CRH.org. We believe anyone who wants to use this website should have content that is:

  1. Perceivable - Information and user interface components should be presentable to users in ways they can perceive.
    • Operable - User interface components and navigation should be operable.
      • Understandable - Information and the operation of user interface should be understandable.
        • Robust - Content should be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

          Measures to support accessibility

          Columbus Regional Health takes the following measures to ensure accessibility of CRH.org:

          • Provide accessibility training for our web staff.
          • Integrate accessibility into our procurement practices.
          • Assign clear accessibility goals and responsibilities.
          • Employ accessibility quality assurance methods.

          Conformance Status

          The World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. This website is designed with the goal of conforming to WCAG 2.1 Level AA while reserving that there are some inherent and unavoidable limitations to meeting the standard on this website for every page and feature. Some of these reasons are explained under the Limitations section below.

          Technical specifications

          Accessibility of CRH.org relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

          • HTML
          • WAI-ARIA
          • CSS
          • JavaScript

          These technologies are relied upon for conformance with the accessibility standards used.

          Features

          Accessibility features on CRH.org include and are not limited to:

          • Keyboard navigation
          • Level AA contrast ratio
          • Alternative text
          • Form labels
          • Video captions, audio descriptions, and transcripts.
          • Zoom

          Limitations

          Despite our best efforts to ensure the accessibility of CRH.org, there may be some limitations. Below is a description of known limitations. Please contact us if you observe an issue not listed below.

          Known limitations for CRH.org:

          1. Audio description tracks for videos may not be immediately available: We strive to provide audio description tracks in our video content to improve accessibility for the visually impaired in adherence to WCAG 2.1 Success Criterion 1.2.3. Due to the amount of labor required to provide this service, some time-sensitive or lengthy videos shared on our website may not contain audio description tracks until a later date. If you encounter a video without an audio description track, please check again later or use the "report an issue" form below.
          2. Community Health Needs Assessment: Every few years Columbus Regional Health conducts a Community Health Needs Assessment for its service area, and the resulting report is provided by a vendor partner and then distributed. The Internal Revenue Service requires that the two most recent reports be made available in digital format on CRH.org. These PDF reports, which are hundreds of pages long, may not be properly tagged for accessibility by the vendor that created them.
          3. Accessible video player and forms incompatibility: Some Weight Loss Institute online info session videos do not contain audio description tracks or transcripts because the accessible video player does not work with embedded forms. In these cases, an alternative link has been provided to play the videos using an accessible player.
          4. Older content may not meet WCAG 2.1 Level AA standards: Some content such as blog and news posts created before May 11, 2026, may not have been made with accessibility in mind. Although we have attempted to remediate most of this content for accessibility, other content is maintained unaltered for reference, research, or recordkeeping and has been clearly labeled as archived in accordance with Section 504 of the Rehabilitation Act of 1973 (§ 84.85(a)).

          Assessment Approach

          Columbus Regional Health assessed the accessibility of CRH.org by the following approaches:

          • Self-evaluation by web developer
          • External evaluation by agency

          Date

          This statement was created on March 19, 2025.

          Updates

          We reserve the right to modify this web accessibility statement at any time. All updates will be posted on this page, so please review it periodically.

          Report an Issue

          If you would like to report a digital accessibility issue or would like to provide any feedback, please use the form below.

          If you wish us to follow up with you on the status of this report, please provide us with your name and email address below. Self-identification is not required to submit a report of an inaccessible page.

          If you provided your contact information above, would you like us to connect with you regarding this issue?