FLSA: Non-Exempt / Hourly

JOB SUMMARY

This position shall be responsible for providing non-skilled nursing care to an assigned group of patients in the home care setting.

CORE VALUES

1. Serves as a role model to Hospice staff and external customers, setting an example of professionalism, teamwork and integrity.
2. Shows good judgment by advising the Leadership of potential risks, concerns or issues that could effect the organization.
3. Adheres to and is an advocate for the Hospice Mission Statement and philosophy.
4. Reports compliance concerns/issues to the Compliance Officer and reports HIPAA concerns/issues to the HIPAA Privacy Officer or HIPAA Security Officer.
5. Encouraged to attend and/or participate in 2 Hospice sponsored activities (e.g. Memorial Services, Volunteer Support Meeting, fundraising events, and other team related activities as determined per site).
6. Serves as Committee member as appropriate.
7. Meets behavioral standards and expectations as set by Our Hospice of South Central Indiana’s Standards of Service and administrative policies.

RESPONSIBILITIES

1. Provides routine patient care per the Home Health Aide and/or Homemaker assignment in an exemplary manner, providing comfort, care, and compassion to patients and families.
2. Observes patients and reports observations and concerns to the primary care nurse and/or Patient Care Coordinator, Nurse Facilitator or Manager of Inpatient and Bartholomew.
3. Completes patient records accurately and on a timely basis.
4. Assists in maintaining a clean, healthful environment for the patient.
5. Attends and participates in Interdisciplinary Group meetings, in-services, and staff meetings as requested.
6. Participates in a minimum of twelve- (12) hours in-service education per year.
7. Assists in orientation of new Home Health Aides and Homemakers.
8. Promotes the Hospice benefit and provides education to all potential referring customers including but not limited to case managers, nursing facilities administrators and staff, physicians and physician office staff, and community groups.
9. Completes other tasks as assigned.

WORKING CONDITIONS / PHYSICAL DEMANDS

1. Frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.
2. Exposure to repetitive motion.
3. Predominantly inside environmental conditions with some exposure to outside environmental conditions.
4. Regularly required to use hands, talk and hear within normal range.
5. Frequently required to stand, walk, and reach with hands and arms, or twist.
6. Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.
7. Finger dexterity required.
8. Must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines.Possible Occupational exposure (Category A employee) to human bloodborne pathogens.

QUALIFICATIONS

1. Education – High school diploma or general education degree (GED)
2. Experience – One to three months related experience and/or training
3. Licensure
   1. Valid Indiana Driver's License
   2. Certified Nurse Aide (CNA) & Home Health Aide or Certified Nurse Aide (CNA)
4. Skills
   1. Ability to read and comprehend simple instructions, short correspondence, and memos.
   2. Ability to write clear correspondence.
   3. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
   4. Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
   5. Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
   6. Competent to perform all skills delineated on the Home Health Aide skills checklist.

FLSA: Non-Exempt / Hourly

JOB SUMMARY

This position shall be responsible for providing non-skilled nursing care to an assigned group of patients in the home care setting.

CORE VALUES

1. Serves as a role model to Hospice staff and external customers, setting an example of professionalism, teamwork and integrity.
2. Shows good judgment by advising the Leadership of potential risks, concerns or issues that could effect the organization.
3. Adheres to and is an advocate for the Hospice Mission Statement and philosophy.
4. Reports compliance concerns/issues to the Compliance Officer and reports HIPAA concerns/issues to the HIPAA Privacy Officer or HIPAA Security Officer.
5. Encouraged to attend and/or participate in 2 Hospice sponsored activities (e.g. Memorial Services, Volunteer Support Meeting, fundraising events, and other team related activities as determined per site).
6. Serves as Committee member as appropriate.
7. Meets behavioral standards and expectations as set by Our Hospice of South Central Indiana’s Standards of Service and administrative policies.

RESPONSIBILITIES

1. Provides routine patient care per the Home Health Aide and/or Homemaker assignment in an exemplary manner, providing comfort, care, and compassion to patients and families.
2. Observes patients and reports observations and concerns to the primary care nurse and/or Patient Care Coordinator, Nurse Facilitator or Manager of Inpatient and Bartholomew.
3. Completes patient records accurately and on a timely basis.
4. Assists in maintaining a clean, healthful environment for the patient.
5. Attends and participates in Interdisciplinary Group meetings, in-services, and staff meetings as requested.
6. Participates in a minimum of twelve- (12) hours in-service education per year.
7. Assists in orientation of new Home Health Aides and Homemakers.
8. Promotes the Hospice benefit and provides education to all potential referring customers including but not limited to case managers, nursing facilities administrators and staff, physicians and physician office staff, and community groups.
9. Completes other tasks as assigned.

WORKING CONDITIONS / PHYSICAL DEMANDS

1. Frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.
2. Exposure to repetitive motion.
3. Predominantly inside environmental conditions with some exposure to outside environmental conditions.
4. Regularly required to use hands, talk and hear within normal range.
5. Frequently required to stand, walk, and reach with hands and arms, or twist.
6. Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.
7. Finger dexterity required.
8. Must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines.Possible Occupational exposure (Category A employee) to human bloodborne pathogens.

QUALIFICATIONS

1. Education – High school diploma or general education degree (GED)
2. Experience – One to three months related experience and/or training
3. Licensure
   1. Valid Indiana Driver's License
   2. Certified Nurse Aide (CNA) & Home Health Aide or Certified Nurse Aide (CNA)
4. Skills
   1. Ability to read and comprehend simple instructions, short correspondence, and memos.
   2. Ability to write clear correspondence.
   3. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
   4. Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
   5. Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
   6. Competent to perform all skills delineated on the Home Health Aide skills checklist.

JOB SUMMARY

This position is responsible for the medical direction in their assigned service area. 

CORE VALUES

1. Serves as a role model to Hospice’s employees, setting an example of professionalism, teamwork and integrity.
2. Shows good judgment by advising the Medical Director and other Leadership of potential risks, concerns or issues that could affect the organization.
3. Adheres to and is an advocate for the Hospice Mission Statement and philosophy.
4. Reports compliance concerns/issues to the Compliance Officer and reports HIPAA concerns/issues to the HIPAA Privacy Officer or HIPAA Security Officer.
5. Encouraged to attend and/or participate in Hospice sponsored activities (e.g. Memorial Services, Volunteer Support Meeting, fund-raising events, and other team related activities as determined per site).
6. Serves as Committee member as appropriate.
7. Meets behavioral standards and expectations as set by Our Hospice of South Central Indiana’s Standards of Service and administrative policies.

Essential Responsibilities

1. Responsible for the medical component of the hospice’s patient care program.
   • In conjunction with the Interdisciplinary Group (IDG) is responsible for or participates in making decisions regarding admissions to hospice home care or inpatient settings(s).
   • Participates in the development of individual plans of care before admission of a patient/family to the program
   • Acts as a liaison between the attending physician and the IDG.
   • Participates in the development, evaluation, and revision of written care plans by attending the IDG meetings.
2. Visits hospice patients as indicated.
   • Makes home visits to hospice patients as indicated.
   • Acts as primary/attending physician when patients have no primary/attending physician.
   • Makes visits to hospice patients in the Hospice Inpatient Facility as indicated.
   • Coordinates weekend visit coverage for hospice patients in the Hospice Inpatient Facility with the Medical Director.
3. Completes all required documentation in a timely manner.
   • Documents patient visits per State and Federal regulation.
   • Completes “Daily” time sheet reflecting activity (i.e., direct patient contact, Admin & General time, etc.).
4. Responsible for making quality cost effective medical care decisions.
5. Serves as a liaison with community physicians, medical schools, hospitals and nursing homes.
6. Will assume Medical Directors’ role in the absence of the Medical Director. 

Additional Duties & Responsibilities

1. Performs additional duties and/or other responsibilities as delegated by the Executive Director.
2. Reports compliance concerns/issues to the Compliance Officer and/or QA/PI and Education Manger or his/her designee.
3. Carries out duties and responsibilities of position in a manner that exemplifies excellent customer services.
4. Must possess a valid Indiana driver’s license and auto insurance.
5. Works positively and professionally with Hospice staff, department volunteers, assisting and supporting their involvement in appropriate work assignments, whenever appropriate.

WORKING CONDITIONS / PHYSICAL DEMANDS

1. Occasionally lift and/or move up to 10 pounds.
2. Exposure to repetitive motion.
3. Predominantly inside environmental conditions with some exposure to outside environmental conditions.
4. Regularly required to use hands, talk and hear within normal range.
5. Frequently required to stand, walk, and reach with hands and arms, or twist.
6. Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.
7. Finger dexterity required.  
8. Must follow Universal Protection Precautions and Blood borne Pathogens Guidelines.  Possible Occupational exposure (Category C employee) to human blood borne pathogens.

QUALIFICATIONS

1. Education – Doctor of medicine or doctor of osteopathy degree.
2. Experience
   • At least two years’ experience in a medical specialty dealing with terminally ill patients, such as oncology or geriatrics and with demonstrated experience in the principles of pain and symptom management.
   • Seven to ten years’ experience in health care administration with good managerial skills; strong oral and written communication skills; good interpersonal and motivational skills.
   • Proven team leader
3. Licensure
   • Licensed Physician in the state of Indiana.
   • Board certification by an American Board of Medical Specialties approved board examination, an osteopathic medicine equivalent.
   • Board certification in Hospice and Palliative Medicine.
   • Must possess a valid Indiana driver’s license, and current auto.
4. Skills
   1. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
   2. Ability to write reports, business correspondence, and procedure manuals.
   3. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
   4. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
   5. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
   6. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

JOB SUMMARY

This position is responsible for applying nursing knowledge at an advanced level to maintain or improve quality of life of seriously ill patients in the home, inpatient or outpatient setting through specialized clinical management of identified symptoms.  He/she will serve as a consultant to referring physicians to assist managing patient’s symptoms and providing goals of care conversations with patients and families.  He/she will also serve as a resource and advisor to the clinical staff and leadership to ensure that our patients receive the highest quality of care.

CORE VALUES

1. Serves as a role model to the Palliative Support Center staff setting an example of professionalism, teamwork and integrity.
2. Shows good judgment by advising leadership of potential risks, concerns or issues that could affect the organization.
3. Supports to and is an advocate for the Palliative Support Center.
4. Reports compliance concerns/issues to the Compliance Officer and reports HIPAA concerns/issues to the HIPAA Privacy Officer or HIPAA Security Officer.
5. Serves as Committee member as appropriate.
6. Attends and/or participates in sponsored activities (e.g. fund-raising events and other team related activities). 
7. Meets behavioral standards and expectations as set by Our Hospice of South Central Indiana’s Standards of Service and administrative policies.

RESPONSIBILITIES

Essential

1. Applies nursing knowledge at an advanced level to maintain or improve quality of life for seriously ill patients.
2. Performs consultative, collaborative, supportive visits primarily in the outpatient or inpatient settings, to address symptom management and/or goals of care for patients with an advanced serious illness. 
3. Travels to the patient location whether it is in the home, nursing home, or physician office when needed to conduct visits.
4. Preforms inpatient consults as requested.
5. Conducts focused medical assessments to include history & physicals; evaluates diagnostics; interprets findings and provides recommendations to the referring physician. 
6. Provides diagnostic & pharmacologic management of acute and chronic disease processes through ongoing assessment, intervention and education in collaboration with the physician. 
7. Practices within the guidelines established by the protocols, policies and procedures of the Palliative Support Center.
8. Provides interventions to enhance the quality of life of patients and families through comprehensive assessment and treatment of pain and other symptoms.
9. Provides symptom management and/or recommendations to the referring physicians based on assessment findings and patient and family goals.
10. Collaborates with the clinical and interdisciplinary groups involved in care and the Palliative Support team regarding clinical findings and coordinating the plan of care.
11. Consults with medical director regarding patient care issues beyond the realm of experience or autonomy of the Advanced Practice Nurse.
12. Identifies and addresses educational needs of the patient and family.
13. Provides education related to health care choices for the patient and family and advocates effectively for patient comfort, dignity and choice.
14. Identifies and addresses the need for Advanced Directives including Do Not Resuscitate (DNR), Living Will and Health Care Power of Attorney.
15. Coordinates services with the patient’s referring Physician, Specialists and hospitals as necessary to promote patient and family satisfaction as well as continuity of care across the health system.
16. Documents communication, findings, care provided and outcomes per palliative care standards.
17. Participates in the Palliative Support team meetings.
18. Participates in Palliative and/or Hospice call rotations.
19. Assists the Medical Director as requested with hospice coverage.
20. Participates in the data collection process for defined key metrics for continued program development and success.
21. Promotes palliative care and provides education to all potential referring customers including but not limited to patients and family members, case managers, nursing facilities administrators and staff, physicians and physician office staff, and community groups.
22. Provides education to peers, Our Hospice staff, and community related to palliative care guidelines, processes and provision of palliative care as needed.
23. Participates in marketing and philanthropy-seeking activities that promote the growth of the Palliative program
24. Performs additional duties and/or other responsibilities (as deemed necessary by Palliative Care Manager and/or Medical Director).

 WORKING CONDITIONS / PHYSICAL DEMANDS

1. Occasionally lift and/or move up to 10 pounds.
2. Exposure to repetitive motion.
3. Predominantly inside environmental conditions with some exposure to outside environmental conditions.
4. Regularly required to use hands, talk and hear within normal range.
5. Frequently required to stand, walk, and reach with hands and arms, or twist.
6. Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.
7. Finger dexterity required.  
8. Must follow Universal Protection Precautions and Blood borne Pathogens Guidelines.  Possible Occupational exposure (Category C employee) to human blood borne pathogens.

QUALIFICATIONS

1. Education – MSN degree from accredited program.
2. Experience –
3. Applicants ideally have a minimum of two years’ experience in the nurse practitioner role
4. At least three to five years’ experience in Hospice / Palliative care or acute care. 
5. Licensure
   1. Current Nurse Practitioner Licensure in the state of Indiana.
   2. Valid Indiana Driver’s License.
6. Certification
   1. Hospice and palliative care certification preferred.
7. Skills
   1. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
   2. Ability to write reports, business correspondence, and procedures.
   3. Ability to exercise time management and flexibility to accommodate work schedule
   4. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
   5. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
   6. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
   7. Ability to work positively and professionally with al staff and volunteers, assisting and supporting their involvement in appropriate work assignments, whenever appropriate
   8. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
   9. Excellent problem solving ability and ability to seek and recommend innovative solutions.
   10. Strong oral and written communication skills, excellent listening skills and excellent interpersonal and motivational skills. 
   11. Proficient in Microsoft Office.
   12. Develop proficiency in medical record documentation and is timely with completion of medical records and signing orders.

JOB SUMMARY

Provides and directs Physical Therapy services to patients.  Functions under physicians’ orders to perform evaluation, treatment, related documentation, and communication.

CORE VALUES

1. Serves as a role model to Our Hospice’s employees, setting an example of professionalism, teamwork and integrity.
2. Shows good judgment by advising the Transitions Care Manager and other Leadership of potential risks, concerns or issues that could effect the organization.  
3. Adheres to and is an advocate for Our Hospice Mission Statement and philosophy.
4. Reports compliance concerns/issues to the Compliance Officer and reports HIPAA concerns/issues to the HIPAA Privacy Officer or HIPAA Security Officer.
5. Serves as Committee member as appropriate.
6. Meets behavioral standards and expectations as set by Our Hospice of South Central Indiana’s Standards of Service and administrative policies.

RESPONSIBILITIES

Essential

1. Provides physical therapy services to patients under the appropriate guidelines established by Our Hospice.
2. Evaluates patients to obtain data necessary for treatment planning and implementation as requested or deemed appropriate per patient age and diagnosis.
3. Interprets and communicates evaluation findings to patients, family, Interdisciplinary Group (IDG) and other team members, participates in IDG as applicable.
4. Coordinates treatment plan with patient, family, IDG and other team members. 
5. Implements and/or conducts treatment outlined in treatment plan.
6. Monitors patient’s response to intervention and modifies treatment as indicated to attain goals in accordance with physician orders.
7. Conducts home assessments to maintain and enhance the performance of the patient in their own environment.
8. Documents results of patient’s evaluation treatment, follow up and termination of services in a timely manner.
9. Adapts treatment to meet the individual needs of the patient.
10. Provides/recommends/fabricates adaptive devices, orthotics devices.  Trains patient, family and appropriate staff in the use or application of the above.
11. Participates in quality assessment and performance improvement program and hospice sponsored in-service training.

Additional Duties & Responsibilities

1. Performs additional duties and/or other responsibilities as delegated by the Transitions Care Manager. 

WORKING CONDITIONS / PHYSICAL DEMANDS

1. Occasionally lift and/or move up to 50 pounds.
2. Exposure to repetitive motion.
3. Predominantly inside environmental conditions with some exposure to outside environmental conditions.
4. Regularly required to use hands, talk and hear within normal range.
5. Frequently required to stand, walk, and reach with hands and arms, or twist.
6. Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.
7. Finger dexterity required.  
8. Must follow Universal Protection Precautions and Blood borne Pathogens Guidelines.  Possible Occupational exposure (Category A employee) to human blood borne pathogens.

QUALIFICATIONS

1. Education – Graduated from an accredited physical therapy program.
2. Experience – Hospice and/or Home Health experience preferred.
3. Licensure
   1. Licensed Physical Therapist in the state of Indiana
   2. Must possess a valid Indiana Driver’s license and auto insurance
4. Skills
   1. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. 
   2. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. 
   3. Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

REPORTS TO: Manager of Inpatient and Bartholomew
FLSA: Non-Exempt / Hourly

JOB SUMMARY

This position shall be responsible for providing non-skilled nursing care to an assigned group of patients in the Hospice Inpatient Center.

CORE VALUES

1. Serves as a role model to Hospice’s employees, setting an example of professionalism, teamwork and integrity.
2. Shows good judgment by advising Leadership of potential risks, concerns or issues that could effect the organization.
3. Adheres to and is an advocate for the Hospice Mission Statement and philosophy.
4. Reports compliance concerns/issues to the Corporate Compliance Officer and reports HIPAA concerns/issues to the HIPAA Privacy Officer or HIPAA Security Officer.
5. Encouraged to attend and/or participates in 2 Hospice sponsored activities (e.g. Memorial Services, Volunteer Support Meeting, fund-raising events, and other team related activities as determined per site).
6. Serves as Committee member as appropriate.
7. Meets behavioral standards and expectations as set by Our Hospice of South Central Indiana’s Standards of Service and administrative policies.

RESPONSIBILITIES

1. Provides routine patient care per the Home Health Aide and/or Homemaker assignment in an exemplary manner, providing comfort, care, and compassion to patients and families.
2. Observes patients and reports observations and concerns to the primary care nurse and/or the Manager of Inpatient and Bartholomew or Nurse Facilitator.
3. Completes patient records accurately and on a timely basis.
4. Assists in maintaining a clean, healthful environment for the patient.
5. Attends and participates in Interdisciplinary Group meetings, in-services, and staff meetings as requested.
6. Participates in a minimum of twelve (12) hours of in-service education per year.
7. Assists in orientation of new Home Health Aides and Homemakers.
8. Promotes the Hospice benefit and provides education to all potential referring customers including but not limited to case managers, nursing facilities administrators and staff, physicians and physician office staff, and community groups.
9. Completes other tasks as assigned.

WORKING CONDITIONS / PHYSICAL DEMANDS

1. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
2. Exposure to repetitive motion.
3. Predominantly inside environmental conditions with some exposure to outside environmental conditions.
4. Regularly required to use hands, talk and hear within normal range.
5. Frequently required to stand, walk, and reach with hands and arms, or twist.
6. Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.
7. Finger dexterity required.
8. Must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines.Possible Occupational exposure (Category A employee) to human bloodborne pathogens.

QUALIFICATIONS

1. Education – High school diploma or general education degree (GED).
2. Experience – One to three months related experience and/or training.
3. Licensure
   • Valid Indiana Driver's License
   • Certified Nurse Aide (CNA) & Home Health Aide or Certified Nurse Aide (CNA)
4. Skills
   • Ability to read and comprehend simple instructions, short correspondence, and memos.
   • Ability to write clear correspondence.
   • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
   • Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
   • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
   • Competent to perform all skills delineated on the Home Health Aide skills checklist.

REPORTS TO:  Manager of Inpatient and Bartholomew
FLSA:  Non-Exempt / Hourly

JOB SUMMARY

This position shall be responsible for meeting the nursing care needs of assigned patients/families in the Hospice Inpatient Facility.  Professional nursing services will be given in accordance with physician’s orders and the plan of care established by the Hospice team.

CORE VALUES

1. Serves as a role model to Hospice staff, setting an example of professionalism, teamwork and integrity.
2. Shows good judgment by advising Leadership of potential risks, concerns or issues that could affect the organization.
3. Adheres to and is an advocate for the Hospice Mission Statement and philosophy.
4. Reports compliance concerns/issues to the Compliance Officer and reports HIPAA concerns/issues to the HIPAA Privacy Officer or HIPAA Security Officer.
5. Serves as Committee member as appropriate.
6. Encouraged to attend and/or participate in 2 Hospice sponsored activities (e.g. Memorial Services, Volunteer Support Meeting, fundraising events, and other team related activities as determined per site).
7. Meets behavioral standards and expectations as set by Our Hospice of South Central Indiana’s Standards of Service and administrative policies.

RESPONSIBILITIES

1. Provides nursing care to patients/families in the Hospice Inpatient Facility.Completes assessment of the patient/family needs including physical emotional, and bereavement status.
2. Performs as case manager maintaining responsibility for assigned patients in a cost-effective and quality manner.Manages time, reimbursement of visits, pharmacy and medical supplies, and durable medical equipment.
3. Teaches, supervises and counsels’ patient/family care techniques including pain and symptom control, dietary instruction, use of equipment and observation techniques.
4. Provides Discharge Planning for patients leaving the Inpatient Center and returning to the place of residence.
5. Develops and implements the plan of care for each patient in collaboration with the patient, family and Interdisciplinary Group (IDG). Evaluates each patient/family as directed and makes appropriate changes to the plan of care.
6. Communicates with and updates other IDG team members as needed to coordinate and ensure quality care (e.g. Social Services, Home Health Aides, Volunteers, and Medical Director).
7. Promotes the Hospice benefit and provides education to all potential referring customers including but not limited to patients and family members, case managers, nursing facilities administrators and staff, physicians and physician office staff, and community groups.
8. Maintains accurate records in accordance with the supervising organization’s policies and procedures in a timely manner (e.g. initial plan of care, comprehensive plan of care, updates to the plan of care, daily documentation requirement, discharge summaries, death summaries).

WORKING CONDITIONS / PHYSICAL DEMANDS

1. Lift and/or move up to 50 pounds.
2. Exposure to repetitive motion.
3. Predominantly inside environmental conditions with some exposure to outside environmental conditions.
4. Regularly required to use hands, talk and hear within normal range.
5. Frequently required to stand, walk, and reach with hands and arms, or twist.
6. Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.
7. Finger dexterity required.
8. Must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines.Possible Occupational exposure (Category A employee) to human bloodborne pathogens.
9. Must have a vehicle and provide evidence of current insurance.

QUALIFICATIONS

1. Education – Bachelor’s Degree in Nursing Science (BSN) or currently enrolled in an accredited program.
2. Experience – One to three years’ experience in health care preferred
3. Licensure
   1. Licensed Registered Nurse in the State of Indiana
   2. Valid Driver’s License and car insurance
      
4. Skills
   1. Proven managerial skills, including strong oral and written communication skills; excellent listening skills; excellent interpersonal and motivational skills; and the ability to interpret instructions furnished in a variety of formats, e.g. written, oral, diagram, etc.
   2. Demonstrated knowledge of healthcare regulations.
   3. Ability to read, analyze and interpret general industry periodicals, professional journals, technical procedures, and governmental regulations.
   4. Ability to write reports, business correspondence, and procedure manuals.
   5. Ability to effectively present information to and respond to questions from patients/families and the general public.
   6. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
   7. Excellent problem solving ability.
   8. Must be able to effectively utilized Microsoft Word, Excel, PowerPoint and the Internet.

REPORTS TO:  Manager of Support Services                                                                    FLSA:  Exempt/P-18

JOB SUMMARY

This position shall be responsible for providing counseling and supportive services that encourage the grief process and patient/family adjustment to the terminal illness, according to individual and/or family needs.

CORE VALUES

• Serves as a role model to Hospice’s employees, setting an example of professionalism, teamwork and integrity.
• Upholds, promotes adherence and active practice of the Standards of Service.
• Adheres to and is an advocate for the Hospice Mission Statement and philosophy.
• Shows good judgment by advising the Director of Finance and Business Operations and other Leadership of potential risks, concerns or issues that could affect the organization.
• Reports compliance concerns/issues to the Compliance Officer and reports HIPAA concerns/issues to the HIPAA Privacy Officer or HIPAA Security Officer.
• Serves as Committee member as appropriate.
• Encouraged to attend and/or participates in Hospice sponsored activities (e.g. Memorial Services, Volunteer Support Meeting, fund-raising events, and other team related activities as determined per site).

RESPONSIBILITIES

Essential

• Assists in the implementation, development and revisions of the plan of care through the development of problems, intervention, and goals.
• Provides services as indicated by the plan of care.
• Assists patient/family in locating simple legal forms (e.g. Living Will, out of hospital DNR, General Power of Attorney, Health Care Representative).
• Provides psychosocial assessments and psychological counseling for the following but not limited to:
• Patient/family adjustment to terminal illness.
• Individual counseling relating to: stress, anxiety, depression, self-esteem and feeling of inadequacy.
• Family counseling relating to social/emotional problems.
• In the coordination of services for hospice care including: environmental, equipment, temporary care services, long term care and community support agencies.
• Economic counseling to assist in receiving financial aid applications.
• Grief counseling.

• Records in patient’s chart diagnostically, appropriately, and promptly the social finds, impressions and plan of action in relations to medical social problems.
• Participates in quality assessment and performance improvement program and Hospice sponsored in-service training. 
• Participates in Hospice team meetings that serve to coordinator the patient plan of care  (IDG) and other team and organizational meetings that contribute to the accomplishment of strategic goals.
• Facilitates Support Groups
• Assists with Memorial Services
• May help and assist with bereavement follow-up care for thirteen months after patient’s death.
• Participates in on-call service to patient/family to insure availability on a 24 hour, seven day-a-week basis.
• Assists with training and educating bereavement volunteers.

Additional Duties & Responsibilities

• Participates in the educational process of the Hospice approach to other professionals and volunteers. 

WORKING CONDITIONS / PHYSICAL DEMANDS

• Occasionally lift and/or move up to 50 pounds.
• Exposure to repetitive motion.
• Predominantly inside environmental conditions with some exposure to outside environmental conditions.
• Regularly required to use hands, talk and hear within normal range.
• Frequently required to stand, walk, and reach with hands and arms, or twist.
• Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.
• Finger dexterity required.  
• Must follow Universal Protection Precautions and Blood borne Pathogens Guidelines.  Possible Occupational exposure (Category B employee) to human blood borne pathogens.

QUALIFICATIONS

• Education – Masters of Social Work (MSW) degree from a school of social work accredited by the Council on Social Work Education
• Experience – Hospice and/or Home Health experience preferred.  Has one year of social work experience in a health care setting. 
• Licensure -Licensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW), Indiana Licensed.
• Must possess a valid driver’s license, current auto insurance, and reliable transportation.

REPORTS TO: Business Development Manager                                                      FLSA: Non-Exempt 

JOB SUMMARY

This position shall be responsible for coordinating the referral to admission process including: managing the intake for referrals, explaining the Hospice program, collecting and reviewing documentation for eligibility of the Hospice admission criteria, coordinating with the clinical team and scheduling admissions. Responsibilities utilize knowledge of computer systems, office procedures, regulations, and Our Hospice of South Central Indiana goals and objectives.

CORE VALUES

• Serves as a role model to Hospice’s employees, setting an example of professionalism, teamwork and integrity.
• Shows good judgment by advising the Manager of Resource Development and other Leadership of potential risks, concerns or issues that could affect the organization.
• Adheres to and is an advocate for the Hospice Mission Statement and philosophy.
• Reports compliance concerns/issues to the Compliance Officer and reports HIPAA concerns/issues to the HIPAA Privacy Officer or HIPAA Security Officer.
• Encouraged to attend and/or participate in Hospice sponsored activities (e.g. Memorial Services, Volunteer Support Meeting, fund-raising events, and other team related activities as determined per site).
• Serves as Committee member as appropriate.
• Meets behavioral standards and expectations as set by Our Hospice of South Central Indiana’s Standards of Service and administrative policies.

RESPONSIBILITIES

Essential

• Makes the initial contact on referrals as required, explaining Hospice services and assists the Business Development Representatives in evaluating the patient’s ability to meet Hospice’s admission criteria.
• Responds timely to all referrals, fostering relationships of trust, responsiveness, and open communication with all referring customers including but not limited to hospital case managers, physicians, facility staff, patients and families.
• Conducts chart review of patients to help determine eligibility and DME needs.
• Collaborates with the Transitions Care Manager (TCM) on all clinical concerns and appropriately escalating clinically complicated cases and those with high acuity DME needs.
• Requests records and information from referrals sources, enters required information into system, completes documentation requirements and orders DME to support Business Development Representatives.
• Promotes the Hospice benefit and provides education to all potential referring customers including but not limited to case managers, extended care facilities, physicians and physician office staff, and community groups.
• Manages daily and weekly activity reporting to business development team, clinical team and leadership to promote communication and teamwork.
• Manages accurate and timely input of new referrals into the system.
• Collaborates with the TCM to coordinate the admission schedule and availability. Coordinates the transfer of the patient to contracted facilities or home as indicated.
• Facilitates communication and works effectively between Hospice staff, patients/families/caregivers, physicians, vendors, and other professionals as appropriate.
• Participates on assigned committees and/or staff meetings.
• Participates in the provision of educational and community relations activities to the community and other health care professionals as requested.

Additional Duties & Responsibilities

• Performs additional duties and/or responsibilities as delegated by the Business Development Manager and Transitions Care Manager.
• Perform on-call rotation as assigned by BDM and TCM.
• Coordinate time off with Business Development team members to ensure coverage in Intake office
• Additional duties as required.

WORKING CONDITIONS / PHYSICAL DEMANDS

• Occasionally lift and/or move up to 10 pounds.
• Exposure to repetitive motion.
• Comply with organizational mask requirements.
• Predominantly inside environmental conditions with some exposure to outside environmental conditions.
• Regularly required to use hands, talk and hear within normal range.

• Frequently required to stand, walk, and reach with hands and arms, or twist.
• Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.
• Finger dexterity required.
• Must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines.Possible Occupational exposure (Category A employee) to human bloodborne pathogens.
• Must have a vehicle and provide evidence of current insurance.

QUALIFICATIONS

• Education -Practical Nursing Degree preferred; or equivalent combination of education and experience.
• Experience -One to three years’ experience in health care preferred.
• Licensure- valid Indiana Driver License and active car insurance.

SKILLS

• Proven office skills, including strong oral and written communication skills; excellent listening skills; excellent interpersonal and motivational skills; and the ability to interpret instructions furnished in a variety of formats, i.e. written, oral, diagram, etc.
• Demonstrated knowledge of healthcare and hospice regulations.
• Ability to read, analyze and interpret general industry periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to be a strong team player.
• Excellent organizational skills and problem solving ability.
• Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
• Ability to summarize data for reports.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Professional appearance and telephone manner.
• Must be able to effectively utilize Microsoft Word, Excel, PowerPoint and the Internet.
• Ability to build relationships with referral sources