Summary

Our Hospice of South Central Indiana is seeking a Hospice & Palliative Care Physician for their Columbus, Indiana facility. 

The Hospice Physician will provide direct patient care and symptom management to hospice patients while assuring care is in compliance with Medicare and other regulatory programs.  The clinician will also serve as liaison between the primary physician and the hospice team, providing care and facilitating communication and continuity of the care plan.  The clinician will also support the admission and care delivery process of hospice patients.  

Primary Responsibilities include:

1. Responsible for the medical component of the hospice’s patient care program.
   • In conjunction with the Interdisciplinary Group (IDG) is responsible for or participates in making decisions regarding admissions to hospice home care or inpatient settings(s).
   • Participates in the development of individual plans of care before admission of a patient/family to the program
   • Acts as a liaison between the attending physician and the IDG.
   • Acts as primary/attending physician when patients have no primary/attending physician.
   • Participates in the development, evaluation, and revision of written care plans by attending the IDG meetings.
   • Participates in medication review, titration, or discontinuation, in line with patient’s condition and goals.
   • Participates in IDG, completing medication review, relatedness and clinical decision making.
   • Is available to have goals of care conferences with patients and families who are considering the choice of hospice, to help counsel and coordinate care in line with patient’s condition and goals. These visits can be required either:

                  - Before choosing hospice (such as a palliative care consult).

                  - While under the care of hospice. 

2. Works collaborative with other medical staff.
   • May be asked to assist with work assigned to other medical colleagues as work load indicates.
   • Rotates for weekend and holiday call to provide for the 24 hour, 7 day a week needs for hospice in all levels of care.
3. Visits hospice patients as indicated.
   • Makes visits to hospice patients whether at patient’s home or a residential facility as indicated for symptom management or re-certification of hospice eligibility.
   • Makes visits to hospice patients in the Hospice Inpatient Facility as indicated.
4. Completes all required documentation in a timely manner.
   • Documents patient visits per State and Federal regulation.
   • Completes death certificates, CTIs and other documentation as needed.
5. Responsible for making quality, cost effective medical care decisions.
6. Serves as a liaison with community physicians, medical schools, hospitals and nursing homes.
7. Advises Medical Director of exceptional conditions, such as unanticipated adverse outcomes in the clinical setting.
8. Stays up to date on notifications, emails and Chex educations, and is responsible for updated information.
9. During work hours, is available to discuss treatment options, make recommendations for symptom management in patients who are considering or enrolled in hospice
10. May involve direct discussion with referring MD to clarify needs and expectations.
11. Will fulfill the role of Medical Director as Medical Director Designee, when Medical Director is unavailable for protracted times.

QUALIFICATIONS

1. Education – Doctor of medicine or doctor of osteopathy degree.
2. Experience
   • At least two years’ experience in a medical specialty dealing with terminally ill patients, such as oncology or geriatrics and with demonstrated experience in the principles of pain and symptom management.Hospice and Palliative Medicine board certification preferred.
   • Five to ten years’ experience in health care administration with good managerial skills; strong oral and written communication skills; good interpersonal and motivational skills.
   • Proven team leader
3. Licensure
   • Licensed Physician in the state of Indiana.
   • Board certification by an American Board of Medical Specialties approved board examination, an osteopathic medicine equivalent.
   • Board certification in Hospice and Palliative Medicine, preferred
   • Must possess a valid Indiana driver’s license, and current auto insurance.
   • Hold a current and updated DEA license
   • Obtain and maintain privileges at Columbus Regional Hospital.
   • Remain current in CME hours in a primary specialty.

 

Qualified and interested candidates should submit resume and salary requirements to:
Marla Satterfield, Manager of Human Resources, Our Hospice of South Central Indiana, 2626 E. 17^th Street, Columbus, Indiana 47201. Our Hospice is an Equal Opportunity Employer. No Telephone Calls Please.

JOB SUMMARY

This position, on an “on-call”/PRN basis, provides administrative and project support to assigned departments, assisting the organization in meeting strategies and objectives to ensure the delivery of quality, cost effective services. This supports the established vision and mission of the ongoing operations of Our Hospice of South Central Indiana.

RESPONSIBILITIES

Essential

1.    Administrative support for all clinical departments at various site locations including: answering telephones, greeting guests, completing miscellaneous administrative tasks, coordinate clinical meetings, provide agendas and minutes; attend meeting and transcribe notes.

2.    Work independently and within a team on special, nonrecurring and ongoing projects.  

Additional Duties & Responsibilities

1.    Adheres to all hospice policies, procedures and regulations regarding patient care, conduct, safety, fire, security and risk management.

2.    Carries out duties and responsibilities of position in a manner that exemplifies excellent customer service.

3.    Consistently represents the Hospice program to all internal and external customers with integrity and professionalism.

4.    Other duties as assigned.

INTERPERSONAL RELATIONS

1.    As a representative of Our Hospice of South Central Indiana, all comments, attitudes, actions and behaviors have a direct effect on Hospice’s image and perceptions of service quality. 

2.    Interaction with patients, guests, visitors, volunteer workers, co-workers, supervisors and other employees must be in a manner that is friendly, supportive, courteous, respectful, cooperative and professional. 

3.    This behavior will promote an atmosphere of team work and is congruent with Hospice’s standards and guidelines to promote positive relations in the community.

QUALIFICATIONS

1.    Education/Experience

·         A High School Diploma or GED required.   Business school or Associate’s degree preferred; or equivalent combination of education and experience. 1-3 years of related experience required; healthcare experience preferred.

2.    Licensure/Skills

·         Valid Indiana Drivers License.

·         Proficient in Microsoft Office Products.

·         Strong working knowledge of administrative office procedures

·         High level of interpersonal skills to handle sensitive and confidential situations.

·         Excellent verbal and written communication skills.

·         Professional appearance and telephone manner.

·         Good command of the English language, oral and written.

 

FLSA: Non-Exempt / Hourly
Monday-Friday 8:00AM-4:30 PM

JOB SUMMARY

This position shall be responsible for providing non-skilled nursing care to an assigned group of patients in the home care setting.

CORE VALUES

1.      Serves as a role model to Hospice’s staff and external customers, setting an example of professionalism, teamwork and integrity.

2.      Shows good judgment by advising the Leadership of potential risks, concerns or issues that could effect the organization.  

3.      Adheres to and is an advocate for the Hospice Mission Statement and philosophy.

4.      Reports compliance concerns/issues to the Compliance Officer and reports HIPAA concerns/issues to the HIPAA Privacy Officer or HIPAA Security Officer.

5.      Encouraged to attend and/or participate in Hospice sponsored activities (e.g. Memorial Services, Volunteer Support Meeting, fund-raising events, and other team related activities as determined per site).

6.      Serves as Committee member as appropriate.

7.      Meets behavioral standards and expectations as set by Our Hospice of South Central Indiana’s Standards of Service and administrative policies.

RESPONSIBILITIES

1.      Provides routine patient care per the Home Health Aide and/or Homemaker assignment in an exemplary manner, providing comfort, care, and compassion to patients and families.

2.      Observes patients and reports observations and concerns to the primary care nurse and/or Patient Care Coordinator, Nurse Facilitator or Manager of Inpatient and Bartholomew.

3.      Completes patient records accurately and on a timely basis.

4.      Assists in maintaining a clean, healthful environment for the patient.

5.      Attends and participates in Interdisciplinary Group meetings, in-services, and staff meetings as requested.

6.      Participates in a minimum of twelve- (12) hours in-service education per year.

7.      Assists in orientation of new Home Health Aides and Homemakers.

8.      Promotes the Hospice benefit and provides education to all potential referring customers including but not limited to case managers, nursing facilities administrators and staff, physicians and physician office staff, and community groups.

9.      Completes other tasks as assigned.

WORKING CONDITIONS / PHYSICAL DEMANDS

1.      Frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. 

2.      Exposure to repetitive motion.

3.      Predominantly inside environmental conditions with some exposure to outside environmental conditions.

4.      Regularly required to use hands, talk and hear within normal range.

5.      Frequently required to stand, walk, and reach with hands and arms, or twist.

6.      Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.

7.      Finger dexterity required.

8.      Must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines.  Possible Occupational exposure (Category A employee) to human bloodborne pathogens.

QUALIFICATIONS

1.      Education – High school diploma or general education degree (GED)

2.      Experience – One to three months related experience and/or training

3.      Licensure

a.      Valid Indiana Drivers License

b.      Certified Nurse Aide (CNA) & Home Health Aide or Certified Nurse Aide (CNA)

4.      Skills

a.      Ability to read and comprehend simple instructions, short correspondence, and memos.

b.      Ability to write clear correspondence.

c.       Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

d.      Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.

e.      Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.

f.        Competent to perform all skills delineated on the Home Health Aide skills checklist.

JOB SUMMARY

This position shall be responsible for business development and increasing referrals, to include creating development plans that result in census growth. The Business Development Supervisor is responsible for the supervision and training of the Referral team and consistent reporting to the Marketing Manager and leadership team. This position is responsible for the referral network development for new and existing referral sources and community outreach. Oversight and responsibility for building relationships between hospice healthcare professionals and patients, as well as to position hospice services favorably in the healthcare market and provide information/education to the public. The Business Development Supervisor exhibits strong strategic and business acumen, a collaborative work style and the ability to supervise teams to achieve targeted business development goals.

The position requires all responsibilities are performed utilizing knowledge of regulations and Our Hospice goals and objectives. The Business Development Supervisor functions as the supervisor of the Referral Specialists (sales staff) and Referral Coordinators, leads community outreach and functions as a flexible sales resource that focuses primarily on building relationships with referral sources in alignment with the growth and market strategies of Our Hospice of South Central Indiana. 

RESPONSIBILITIES

Essential

1.    Support the leadership of the organization towards the achievement of the strategic plan.

2.    Create and execute business development plans and strategies to increase the census.

3.    Supervise and coach the Referral staff to provide education, training and oversight for accurate, consistent messaging and provide constructive and appropriate feedback to staff.

4.    Handle day-to-day processes within the Referral Intake team, troubleshooting and supporting the team as needed.

5.    Establish regular reporting mechanisms to update the leadership team through the Marketing Manager

6.    Establish and maintain strong relationships with nursing facilities, hospitals, physicians and key community members within the 16-county service area to increase referral percentage/volume.

7.    Consistently visits referral sources as needed to achieve desired metrics.

8.    Back-up for Referral specialists explaining Hospice services and evaluating the patient’s ability to meet Hospice’s admission criteria ensuring optimal communication and reimbursement by providing for documentation of services rendered that is compliant with state and federal regulations.

9.    Communicate and work with providers within the health system to ensure the patient and family receives the appropriate health services they desire. 

10. Promote the Hospice benefit and provide education to all potential referring customers including but not limited to case managers, physicians and physician office staff, facilities and community groups.

11. Partner with the management team to ensure the best possible service and effective communications. 

12. Maintain knowledge about market environment, competitors and changes in health care systems, forwarding this information for action or informational purposes to relevant stake holders in a timely fashion.

13. Contribute to updating policies, procedures and systems for Referral to Admissions process as needed.

14. Facilitate communications and work effectively with  Hospice staff, patients/families/caregivers, physicians, vendors, and other professionals and external customer groups to improve communication and relationships to increase referrals or solve customer service issues as appropriate.

15. Participate in the provision of educational and community relations activities to the community and other health care professionals as requested to further the brand image and business development needs. 

16. Effectively manage territory, conducting office visits to include:

·         Education on services

·         Maintaining image (patient-family centered care, hospice of choice)

·         Implementing new services/protocols    

Additional Duties & Responsibilities

1.    Performs additional duties and/or responsibilities as delegated by the Manager of Planning and Marketing. 

QUALIFICATIONS

1.    Education

·         Bachelors Degree preferred; or equivalent combination of education and experience.

2.   Experience

·         Three to five years’ sales experience required

·         Supervisory experience required

·         One to three years’ experience in health care preferred.

·         Three to five years’ experience in Hospice

3.   Licensure

·         Valid Indiana Drivers License.

4.   Skills

·         Proven public relations and sales  ability, including strong social and business etiquette skills and excellent personal presentation that is congruent with Our Hospice standards. 

·         Proven managerial skills, including strong oral and written communication skills; excellent listening skills; excellent interpersonal and motivational skills; and the ability to interpret instructions furnished in a variety of formats, i.e. written, oral, diagram, etc.

·         Demonstrated knowledge of healthcare and hospice regulations.

·         Ability to thrive in a fast-paced, team-oriented environment with the skills to also work independently.

·         Ability to read, analyze and interpret general industry periodicals, professional journals, technical procedures, and governmental regulations.

·         Ability to effectively present information to and respond to questions from patients/families and the general public.

·         Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

·         Excellent problem solving ability.

·          Must be able to effectively utilize Microsoft Word, Excel, PowerPoint and the Internet and Salesforce.

Location: Float
Days: Monday-Friday
Hours: 8:00AM-4:30 PM

JOB SUMMARY

This position shall be responsible for providing counseling and supportive services that encourage the grief process and the patient / family adjustment to the terminal illness, according to individual and/or family needs. 

RESPONSIBILITIES

Essential

1. Assists in the implementation, development and revisions of the plan of care through the development of problems, intervention, and goals. Provides services as indicated by the plan of care.

2. Assists patient/family in locating simple legal forms (e.g. General Power of Attorney, Health Care Representative).

3. Provides psychosocial assessments and psychological counseling for the following but not limited to:

• Patient/family adjustment to terminal illness.
• Individual counseling relating to: stress, anxiety, depression, self-esteem and feeling of inadequacy.
• Family counseling relating to social/emotional challenges.
• In the coordination of services for hospice care including: environmental, equipment, temporary care services, long term care and community support agencies.
• Economic counseling to assist in receiving financial aid applications.
• Grief counseling.

5. Records in patients chart diagnostically, appropriately, and promptly the social finds, impressions and plan of action in relations to medical social problems.

6. Participates in quality assessment and performance improvement program and Hospice sponsored in-service training. 

7. Participates in Hospice team meetings (IDG).

8. Participates in on-call service rotation to patient/family to insure availability on a 24 hour, seven day-a-week basis.

9. May occasionally provide back-up support for memorial services or support groups

QUALIFICATIONS

1. Education – Masters of Social Work (MSW) degree from a school of social work accredited by the Council on Social Work Education

2. Experience – Hospice and/or Home Health experience preferred.  Has one year of social work experience in a health care setting. 

3. Licensure

• Licensed Social Worker (LSW), Indiana OR Licensed Clinical Social Worker (LCSW), Indiana Licensed
• Must possess a valid driver’s license, current auto insurance, and reliable transportation.

 

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Location: Hospice Inpatient Center
12 Hour shifts / 24 hours per week
Days

JOB SUMMARY

This position shall be responsible for explaining the Hospice program to referrals, assessing the patient/family status, advise on appropriateness of admission based on the Hospice admission criteria, and will perform admissions.  Will seek education and learning experiences to maintain current knowledge and skills.  Performs responsibilities utilizing knowledge of office systems and processes, regulations and Hospice goals and objectives. 

RESPONSIBILITIES

Essential

1.      Makes the initial contact on referrals as required, explaining Hospice services and evaluating the patient’s ability to meet Hospice’s admission criteria.

2.      Responds timely to all referrals, fostering relationships of trust, responsiveness, and open communication with all referring customers including but not limited to hospital case managers, physicians, patients and families.

3.      Promotes the Hospice benefit and provides education to all potential referring customers including but not limited to case managers, physicians and physician office staff, and community groups.

4.      Assists in the evaluation and transfer of the patient to the Inpatient Facility and other contracted facilities as indicated.

5.      Makes visits to hospitalized patients for the purpose of evaluating education, providing patient / family support and assisting in the discharge planning process as necessary.

6.      Performs as admission nurse in the home, extended care facilities, and assisted living facilities.  Completes admission and begins assessment of patient / family needs including physical, emotional, and bereavement status.

7.      Insures optimal communication and reimbursement by providing for documentation of services rendered that is compliant with state and federal regulations.

8.      Participates in on-call service to patient/family to insure availability on a 24 hour, seven day a week basis.

9.      Completes and documents all admission paperwork using point of care service in a concise manner with the patient/family, targeting meeting the patient goals of care.

10.  Voicemails appropriate teams and or departments only pertinent information.

11.  Collaborates with Director or designee to assure completion of duties, scheduling and arranging coverage for referrals and admissions.

12.  Collaborates with Referral Supervisor and hospice MD/NP regarding medical eligibility and paint the picture documentation.

13.  Exemplifies time management skills to complete at least 2 admissions in a work day.

14.  Builds collaborative relationships with Referral and Admission Team members, Interdisciplinary Teams, Referral Coordinators, and others to assure coordination and continuity of care and services.

15.  Mediates and solves problems effectively. 

16.  Communicates with all community partners and referral sources, as well as with families in a positive manner, consistently seeking win-win solutions.

17.  Meets with patient/family to identify needs and offer hospice solutions.

18.  Reviews relevant medical records, assessing for documentation for support hospice medical eligibility and goals of care.

19.  Evaluates coverage/relatedness of care/treatment/services based on the hospice patient care and treatment coverage guidelines.  Informs others for all care/treatment/services needed at admission.

20.  Begins the interdisciplinary assessment based on immediate patient/family needs, as outlined in the plan of care established for patient admission.

21.  Identifies immediate education needs of the patient/family and addresses those needs.

22.  Evaluates patient/family outcomes and satisfaction with care/services provided.

23.  As appropriate during admission, may begin the process for preparing family/caregiver for the dying process, including signs and symptoms of impending death and notification of hospice at the time of death.

24.  As appropriate during the admission process, meet with varying facility care staff.  Assess staff for hospice/palliative care education needs, communicate plans for and build a collaborative relationship with external customer. 

25.  Completes requests for other services (Certified Nursing Assistant, Volunteer, other) and initiates plan of care when service need is identified upon admission.

26.  Completes the admission Plan of Care, in coordination with the patient/family. 

27.  Demonstrates the ability to work autonomously, with efficiency, time management and strong work ethic to see the task to completion.

28.   Participates on assigned committees and/or staff meetings (e.g. Tumor board, Cancer Care Committee, Palliative Care Committee).

29.  Participates in the provision of educational and community relations activities to the community and other health care professionals as requested. 

30.  Completes medication reconciliation at visits comparing profile to pharmacy profile and medications present in the home or facility.  This includes notifying the pharmacy of changes in orders.

31.  Provides support to the Hospice Inpatient Facility as needed in the accomplishment of effective patient / family care.

32.  Consults with appropriate Patient Care Manager/Director Clinical Services for questions and concerns regarding urgent needs/issues that arise.

33.  Demonstrates competency in understanding quality metrics and is accountable for following standards and best practices in order to contribute to organizational excellence.

 

Additional Duties & Responsibilities

1.      Performs additional duties and/or responsibilities as delegated by the Director of Clinical Services including but not limited to direct patient care, after-hours visits (i.e. symptom management, death visit, post fall visit), admissions, discharges, preparing family and caregiver for dying process, medication administration and treatments.

1. Provides assistance with medical record workflow including but not limited to audits, physician order approvals and patient transfers within the electronic health record.

QUALIFICATIONS

1.      Education – Bachelor’s Degree preferred; or equivalent combination of education and experience.

2.      Experience – One to three years’ experience in health care preferred.

3.      Licensure

a.      Licensed Registered Nurse in the State of Indiana.

b.      Valid Indiana Driver’s License.

4.      Certification in hospice/palliative care preferred

5.      Skills

a.      Proven managerial skills, including strong oral and written communication skills; excellent listening skills; excellent interpersonal and motivational skills; and the ability to interpret instructions furnished in a variety of formats, i.e. written, oral, diagram, etc.

b.      Demonstrated knowledge of healthcare regulations.

c.       Ability to read, analyze and interpret general industry periodicals, professional journals, technical procedures, and governmental regulations.

d.      Ability to write reports, business correspondence, and procedure manuals.

e.      Ability to effectively present information to and respond to questions from patients/families and the general public.

f.        Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

g.      Excellent problem solving ability.

h.      Must be able to effectively utilize Microsoft Office products.

Reports To: North Vernon Location

FLSA: Non-Exempt / Hourly
Monday/Tuesday/Thursday/Friday 8:00AM-4:30 PM
JOB SUMMARY

The Home Health Aide (HHA)/Homemaker is responsible for delivery of personal care and homemaker services (i.e. services promoting a safe and clean patient environment) to hospice patients in the home, assisted living facility, extended care facility, and the Inpatient Facility.  Services are provided based on Our Hospice policies and according to the Home Health Aide/Homemaker plan of care (POC).  This position shall be responsible for providing non-skilled nursing care to an assigned group of patients in the home or Hospice Inpatient Center.

RESPONSIBILITIES

1. Provides routine patient care (in the home, extended care facility, assisted living facility, Inpatient Facility) per the Home Health Aide and/or Homemaker assignment under the supervision of the RN, in an exemplary manner, providing comfort, care, and compassion to patients and families.

2. Reviews HHA plan of care prior to each assigned visit before providing care.

3. Provides additional HHA services to patients as requested by RN/PCM/Director of Clinical Services.

4. Collaborates with PCM/Director as well as HHA schedulers to assure completion of duties, scheduling, and arranging coverage for HHA services as requested.

5. Communicates with primary nurse and PCM and/or Director of Clinical Services as needed to assure patient care needs are met and documents interactions in the electronic medical record (EMR).

6. Observes patients and reports observations and concerns to the primary nurse/PCM.

7. Demonstrates ability to identify information needed by team members to facilitate patient and family care. 

8. Manages time efficiently and effectively, offers assistance with other organizational HHA needs as requested.

9. Notifies PCM/Director of Clinical Services when completing assigned tasks early or when tasks scheduled during the scheduled work week may result in overtime. 

10. Demonstrates knowledge of all HHA forms, documentation methods, and procedures in the care plan.

11. Completes documentation in patient records accurately and on a timely basis.

12.  Demonstrates competencies in utilization of patient care resources (i.e. durable medical equipment, supplies) and communicates with PCM/Director of Clinical Services when there are issues.

13.  Assists in maintaining a clean, healthful environment for the patient.

14.  Attends and participates in Interdisciplinary Group meetings, in-services, and staff meetings as requested.

15.  Participates in a minimum of twelve (12) hours of in-service education per year.

16.  Assists in orientation of new Home Health Aides and Homemakers.

17.  Promotes the Hospice benefit and provides education to all potential referring customers including but not limited to case managers, nursing facilities administrators and staff, physicians and physician office staff, and community groups.

18.  Completes other tasks as assigned.

WORKING CONDITIONS / PHYSICAL DEMANDS

1.The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

2. Exposure to repetitive motion.

3. Predominantly inside environmental conditions with some exposure to outside environmental conditions.

4. Regularly required to use hands, talk and hear within normal range.

5. Frequently required to stand, walk, and reach with hands and arms, or twist.

6. Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.

7. Finger dexterity required.  

8. Must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines.  Possible Occupational exposure (Category A employee) to human bloodborne pathogens.

QUALIFICATIONS

1. Education – High school diploma or general education degree (GED).

2. Experience – One to three months related experience and/or training.

3.  Licensure

• Valid Indiana Drivers License
• Certified Nurse Aide (CNA) and/or Home Health Aide (HHA)

4. Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write clear correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Competent to perform all skills delineated on the Home Health Aide skills checklist. 
  

Hours:
Mon-Fri 8:00AM-4:30 PM

JOB SUMMARY

This position shall be responsible for meeting the nursing care needs of assigned patients/families in community-based settings.  Professional nursing services will be given in accordance with physician’s orders and the plan of care established by the Hospice team.

RESPONSIBILITIES

1. Makes routine Hospice nursing visits as assigned to patients in the home, extended care facilities, assisted living facilities, and hospitals.  Completes assessment of the patient/family needs including physical, emotional, and bereavement status.

2. Performs as case manager maintaining responsibility for assigned patients in a cost-effective and quality manner.  Manages time, reimbursement of visits, pharmacy and medical supplies, and durable medical equipment.  

3. Teaches, supervises and counsels patient/family care techniques including pain and symptom control, dietary instruction, use of equipment and observation techniques.

4. Develops and implements the plan of care for each patient in collaboration with the patient, family and Interdisciplinary Group (IDG).  Evaluates each patient/family as directed and makes appropriate changes to the plan of care.

5. Communicates with and updates other IDG team members as needed to coordinate and ensure quality care (e.g. Social Services, Home Health Aides, Volunteers, and Medical Director).

6. Promotes the Hospice benefit and provides education to all potential referring customers including but not limited to patients and family members, case managers, nursing facilities administrators and staff, physicians and physician office staff, and community groups.

7. Maintains accurate records in accordance with the supervising organization’s policies and procedures in a timely manner (e.g. initial plan of care, comprehensive plan of care, updates to the plan of care, daily documentation requirement, discharge summaries, death summaries).

WORKING CONDITIONS / PHYSICAL DEMANDS

1.      Lift and/or move up to 50 pounds.

2.      Exposure to repetitive motion.

3.      Predominantly inside environmental conditions with some exposure to outside environmental conditions.

4.      Regularly required to use hands, talk and hear within normal range.

5.      Frequently required to stand, walk, and reach with hands and arms, or twist.

6.      Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.

7.      Finger dexterity required.

8.      Must have a vehicle and provide evidence of current insurance.

QUALIFICATIONS

1.      Education – Bachelor’s Degree preferred.  

2.      Experience – One  to three years’ experience in health care preferred

3.      Licensure

a.  Licensed Registered Nurse in the State of Indiana

b. Valid Indiana Driver’s License

c. CPR

4.      Skills

a. Proven managerial skills, including strong oral and written communication skills; excellent listening skills; excellent interpersonal and motivational skills; and the ability to interpret instructions furnished in a variety of formats, i.e. written, oral, diagram, etc.

b. Demonstrated knowledge of healthcare regulations.

c. Ability to read, analyze and interpret general industry periodicals, professional journals, technical procedures, and governmental regulations.

d. Ability to write reports, business correspondence, and procedure manuals.

e. Ability to effectively present information to and respond to questions from patients/families and the general public.

f.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

g. Excellent problem solving ability.

h. Must be able to effectively utilize Microsoft Office products.