Columbus Regional Health’s PromptMed now features a convenient appointment scheduling process and virtual waiting room experience at the urgent care center located on 25th Street in Columbus. The center is using ClockwiseMD, an online self-scheduling and queue management tool that saves patients time and allows them to arrange appointments on their schedule.
• Online sign-in. Patients can choose an appointment time and track their place in line.
• Proactive Communication: automated communications with patients via text, email or voice allow patients to stay notified before, during and after their visit.
• Enhanced and informed waiting experience. Walk-in and self-scheduled patients can easily view current wait times and queue order.
In conjunction with the ClockwiseMD technology, PromptMed is also offering Everwell – waiting room healthcare education and information television. Everwell offers a collection of more than 600 videos of health-and-wellness based content such as fitness, home safety, mental well being, etc. The independent videos are not influenced by third-party advertisers so they present non-biased health information to patients as they wait for their appointments.
PromptMed is part of the Columbus Regional Health system and is located at 2502 25th Street in Columbus. In addition to urgent care center services, PromptMed offers comprehensive occupational health services for employment and workforce needs.
Call 812.372.8883 or visit www.crh.org/promptmed for more information.