With the MyChart app's convenient Hello Patient feature, you'll know where to go and what to do the moment you arrive.
MyChart offers patients personalized and secure online access to portions of their medical records.
It enables you to securely use the Internet to help manage and receive information about your health.
MyChart's Hello Patient feature leverages geolocation capabilities on iOS and Android devices to detect when a patient arrives for an appointment.
If the patient has completed all check in tasks ahead of time, the patient can be automatically checked in without even needing to visit the front desk.
If the patient does have outstanding check in tasks, he or she can be automatically signed in and then prompted to complete eCheck-in.
Please note that for the "Hello Patient" feature to work, patients must have the MyChart App installed on their Android or iOS device, and location sharing permission should be set to "Always" (iOS) or "Allow all the time" (Android).
In Settings, navigate to MyChart App
In Settings, navigate to Location
Navigate to Settings
In Settings, navigate to Permissions