We now provide you with 24/7 electronic access to view your medical records, pay your bill and exchange secure messages with our staff.
Address
CRH at NexusParkRau Family Medicine2100 25th Street, Ste HColumbus, IN 47203
Hours
Monday -Thursday, 8am - 5pmFriday, 8am - Noon
Contact Us
Phone:812-378-7474
Rau Family Medicine HAS MOVED!
We are excited to announce that Rau Family Medicine has opened at our new location at NexusPark as of February 12, 2024.
NexusPark’s fresh, modern, and dynamic atmosphere will enhance the care experience for our patients. NexusPark will also feature other CRH medical offices and support services.
This will make coordinating care and medical services for you and your loved ones even easier.
Our new address at NexusPark is: 2100 25th Street, Suite H, Columbus, IN 47201
For your convenience, please use Entrance 3.
Our phone number will remain the same, 812-378-7474.
Thank you for trusting us with your healthcare needs.
Learn More About Nexus Park
We are pleased that you have entrusted us with your healthcare. It is a privilege we take very seriously. Our goal is to provide outstanding care to achieve the highest possible patient satisfaction. As we are always looking for ways to improve our service, please feel free to comment on any issues that are of concern. We feel that we have a talented and dedicated staff. They will address any questions you may have regarding your healthcare.
Rau Family Medicine has been awarded recognition by the National Committee for Quality Assurance Patient-Centered Medical Home Program.
To schedule an appointment, please call our office at 812-378-7474.
Please explain the reason for your visit. This allows us to schedule the appropriate time needed to address your healthcare concerns. For your first visit, please arrive 15 minutes prior to your appointment time so that we may obtain the information required for establishing your care.
• Each visit bring your insurance card with you as well as a list of your current medications. • Please inform the front desk staff of any change in name, address, telephone number, employment or insurance. • Always inform your physician of any changes in medical history.
If you have an urgent need to be seen, please call as soon as possible, and we will try to accommodate you. We do our best to stay on schedule, but emergencies may sometimes cause unexpected delays. You play a major role in helping us stay on schedule. If you are running late, please phone before you come, as we may ask you to reschedule your appointment so that our other patients are not inconvenienced.
Please extend these courtesies to others in our office: no smoking, no perfumes. Please turn off your cell phone when in the exam room.
Whether you want to pay a bill or need help affording your bill, we're here to help with that and more.
Learn More
Columbus Regional Health accepts plans from a variety of health insurance and managed care providers. Follow the link below to learn more.
In-Network Health Plans
Your medical records are strictly confidential. The Health Insurance Portability and Accountability Act (HIPAA) restricts us from releasing any information without your written permission.
There may be times when you request that we provide copies of our records to you or other entities. You will be billed for this service.
You will receive prompt notification of any results that require immediate attention, otherwise please allow 7-10 days for test completion. For normal test results requiring minimal follow-up, we will notify you by mail. Otherwise our staff will call you with the results and the physician’s instructions.
If at any time you have additional questions, feel free to make an appointment with the doctor. If you do not receive notification of your results in the above time frame, please call the office to inquire about them.
Prescription refills will only be authorized during normal office hours. Allow 48 hours for this process to be completed. Please evaluate your medication supply prior to your office visits and request refills at your visit.
If you have not seen your doctor within the recommended time frame for follow-up, you will need an appointment before refills can be authorized. It is our policy that no controlled substances will be called in after hours or on weekends.
For your first visit to our practice, download and print the appropriate information packets below. Fill out the information, and bring with you to your first appointment.